FAQ

iCEO is not just an African classified marketplace for buying small and medium sized businesses but a global e-commerce marketplace to buy and sell businesses.
There's also an online bookstore where you can buy books, both audio and physical books as well as selling and listing your book and also advertise your products.

Click the "List a Business" button, create a secure account, fill in your business details, upload asset photos, and choose your preferred listing package.

Yes, sellers can choose to list anonymously by hiding the exact business name and location until a buyer passes initial vetting.

Registered users can securely connect and message each other directly through our encrypted on-site messaging system or via verified WhatsApp links.

No, iCEO operates on a transparent, flat listing fee model, meaning you keep 100% of your final business sale price.

We advise all users to physically inspect business assets, request official CAC registration documents, and use trusted legal escrow services for fund transfers.

Listings are typically reviewed and moderated within 24 to 48 hours. Our moderation team verifies account credentials, business details, and ownership documentation to maintain platform safety.

Listings may be rejected or removed for the following reasons:

• Incomplete or deceptive business information.

• Failure to provide proof of authority or ownership credentials upon request.

• Inclusion of prohibited items (e.g., fraudulent schemes, counterfeit goods, or unlicensed financial services).

• Direct violation of the iCEO Listing and Advertising Policy.

Yes. You can edit your listing details at any time through your Dashboard > My Listings. Substantial edits to pricing or core business details may undergo a brief re-moderation process.

iCEO supports secure digital payments, including major debit/credit cards (Visa, Mastercard, Verve), bank transfers, and integrated mobile wallets processed through our compliant payment gateways.

Ad Plans are promotional features designed to increase your listing’s reach:

• Standard Listing: Basic directory exposure.

• Featured / Boosted Placement: Premium placement at the top of category search results and home feeds.

• Banner Advertising: High-impact banner displays across targeted sections of the app and site.

No. Fees paid for premium listings, promotional boosts, or ad banner packages are strictly non-refundable once activated or published on the platform.

If you order digital or physical products listed by merchants on iCEO, track your order status under My Account > Orders.

Contact the merchant directly through the In-App Messaging feature on your order detail page. If the merchant fails to respond within 3 business days, escalate the issue to iCEO Customer Support.

Accounts are restricted if our system detects fraudulent activity, repeated listing policy breaches, unresolved transaction disputes, or spam.

No. iCEO provides a directory platform and does not audit, verify, or guarantee the financial statements, valuation, or profitability of listed businesses.

Before signing agreements or transferring any funds, buyers must independently verify:

• Corporate Affairs Commission (CAC) registration status and ownership documents.

• Financial statements, tax clearance certificates, and bank statements.

• Asset titles, intellectual property, existing debts, and pending legal claims.

• Lease agreements, employee contracts, and operational licenses.

Yes. iCEO strongly advises both buyers and sellers to retain independent, qualified legal practitioners and certified accountants or financial advisers before executing non-disclosure agreements (NDAs), asset purchase agreements, or transferring ownership.

• Never send advance payments or deposits without conducting due diligence and verifying the seller's legal identity.

• Beware of off-platform pressure: Exercise caution if a seller or buyer insists on moving communications away from the platform prematurely to avoid oversight.

• Verify ownership: Always demand formal proof of legal authority to sell the business or asset.

• Unrealistic deals: Be cautious of listings offering high-return business opportunities far below market value.

Because iCEO is not a party to transactions or agreements between users, disputes must be resolved directly between the involved parties via negotiation, mediation, or relevant legal authority. You may, however, report fraudulent users to iCEO to initiate an internal safety review.

Click the "Report Listing" button available on every listing page, or contact us immediately at support@iceo.com.ng with screenshot evidence and details. Suspected fraudulent accounts will be frozen pending investigation.